LEARN TO INCLUDE

Inclusion starts with understanding.

Practical guidance for colleagues, employers and communities. Ask first. Listen carefully. Treat every person as an individual.

Deafness & hearing disabilities

Ask about preferred communication. Face the person, provide written information and use a qualified sign-language interpreter when requested. Caption video and share transcripts. Do not assume everyone lip-reads.

Blindness & low vision

Introduce yourself, describe relevant surroundings and offer accessible digital documents. Ask before guiding someone. Keep pathways predictable and explain changes to the environment.

Mobility disabilities

Keep entrances, pathways and workstations accessible. Speak directly to the person. Ask before offering help; never move a wheelchair or mobility aid without permission. Plan accessible emergency procedures.

Dwarfism

Discuss suitable counter heights, reach ranges, equipment and workstations. Treat adults as adults and avoid assumptions about their skills or independence.

Albinism

Respect the person’s privacy and preferences. Discuss lighting, glare, readable materials and sun protection where relevant. Individual needs vary.

Speech disabilities

Allow time without finishing sentences. Ask the person to repeat or use their preferred alternative if needed. Confirm understanding respectfully.

Neurodivergence & non-visible disabilities

Use clear instructions and predictable processes. Discuss flexible communication, sensory environments and individualized adjustments. Do not require someone to disclose a diagnosis to be treated respectfully.

A more inclusive workplace starts here.

Use this practical checklist to identify improvements. It is not an accessibility certification.

Job descriptions focus on essential tasksApplicants can request communication adjustmentsEntrances and pathways are accessibleWorkstations and toilets have been reviewedEmergency plans include disabled staff and guestsVideos have captions and text alternativesStaff ask before offering assistanceAccommodation information is handled privately

Karibu — you belong here.

Uliza kabla ya kusaidia. Ask before offering help.

Heshimu faragha na chaguo la kila mtu. Respect each person’s privacy and choices.

This prototype includes these short Kiswahili resources. Full translation and verified Kenyan Sign Language video resources are not yet available.